FAQ's

Delivery Info.


Bee Cool Designs works with an on-demand order fulfillment company that ships within the USA. Usually, it takes 3-7 days to fulfill an order, after which it's shipped out. The shipping time depends on your location, but can be estimated as follows: 3-4 business days. What if I refuse my order or it was sent back due to incorrect address? We were notified that your order is being returned by the shipping carrier. We are sorry to hear that you refused your order or it was undelivered. Our return policy doesn't cover buyer's remorse so we won't be able to issue you a refund for the order. Thank you for understanding.




Facebook, Instagram and Emails


Bee Cool Designs posts pictures and special offers as we create new designs, including giveaways on social media. Bee Cool Designs does not share your information because WE don't like it anymore than you do.




Custom Order Info.


Bee Cool Designs works with a on-demand fullfillment company with facilities within the USA. Bee Cool Designs is happy to provide custom orders for special events. Please contact us at contact@beecooldesigns.com to discuss your options. Personalized, logo or company items cannot be returned for any reason.




Returns, Cancellations and/or Exchange Info.


Bee Cool Designs works with an on-demand fulfillment company with facilities within the USA. Bee Cool Designs does not accept returns, exchanges or cancellations, but if there's something wrong with your order, please us know by contacting us at contact@beecooldesigns.com and we will sort that out for you. Refunds are only offered to our customers that receive the wrong item or damaged items. If any of these apply, please contact us with photos of wrong/damaged items and we will sort that out for you. Can I exchange an item for a different size or color? At this time, we do not offer exchanges. If you are unsure which size would fit better, check out our sizing guide - we have one for every item listed on our store, in the product description. Though rare, it's possible that an item you order was mislabeled. If that's the case, please let us know at contact@beecooldesigns.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we will sort that out for you.




Order Info.


Bee Cool Designs works with an on-demand order fulfillment company with facilities in the USA. Where is my order? Before getting in touch with us, please help us out by doing the following: 1. Check your shipping confirmation email for any mistakes in the delivery address. 2. Ask your local post office if they have your package. 3. Stop by your neighbors in case the courier left the package with them. If the shipping address was correct, and the package wasn't left at the post office or at your neighbor's, get in touch with us, at contact@beecooldesigns.com, with your order number so we can follow up on your behalf. If you did find a mistake in your deliver address, we can send you a replacement order, but shipping will be at your cost. How do I track my order? You will receive a tracking link via email when your order ships out. If you have a questions about your tracking or shipment, drop us an email at contact@beecooldesigns.com. I received a wrong or damages product, what should I do? We are sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at contact@beecooldesigns.com within a weeks' time with photos of the damaged product, your order number, and any details you have about your order. We will get back to you with a resolution as soon as possible!




Our Designs


Bee Cool Designs works with an on-demand order fulfillment company with facilities in the USA. All our designs are created by us based on our interests and ideas. We receive requests from our customers wanting a design related to their interests. Once, we create the design, we will add it to our shop for sale. If you don't see a design we offer, please reach out to us at contact@beecooldesigns.com and we will be happy to create something with you in mind.